# Problem code `'tenant-document-absent'`

> Contract 2.0.0 · package sha256 `a857eca95b35921109faf997094bb4192f12527d9d0fcd4be7e97f06425bad6e` · generated from `configurator-runtime.d.ts`, `tables/problems.json` and `services/onsite-scripter/scripts/contract-docs-what-to-do.json` by `services/onsite-scripter/scripts/build-contract-docs.mjs`; edit the source, not this file.

A member of [`ProblemCode`](../api/ProblemCode.md) · stable · since 2.0.0

No stored viewer-document layer for `configuratorId` (a 404; `info().document.layers` 'tenant'): the layers below apply. Never the scene model's source.

## What to do

Nothing to fix when the configurator has no stored viewer document: the platform and account layers apply. Pass page defaults in [`BootOptions.document`](../api/BootOptions.document.md) or [`session.applyDocument(document)`](../api/Session.applyDocument.md); the scene model always comes from your [`setSceneModel`](../api/Writer.setSceneModel.md).

## Where the declaration names it

- [`boot`](../api/boot.md): A Problem recorded before [`boot`](../api/boot.md) resolves (a stored layer's 'tenant-document-absent', say) reaches no 'problem' handler and no Report: read [`info().problems`](../api/InfoReport.problems.md) once after [`boot`](../api/boot.md), then subscribe (spec section 5.1).

The set is open: handle a code you don't know (`'other'`).